Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
Personal Information
When you interact with SpinFlow.ai - such as filling out our discovery call form, subscribing to our newsletter, or contacting us - we may collect your name, email address, company name, company website, phone number, and details about your current software setup.
Usage & Analytics Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard analytics data. This helps us understand how visitors use our site and improve the experience.
Cookies & Similar Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. See our Cookie Policy for full details.
2. How We Use Your Information
We use the information we collect to:
- Deliver and improve our services, including custom platform development and hosting
- Respond to your enquiries and schedule discovery calls
- Send you relevant updates, insights, and marketing communications (only with your consent)
- Analyse website performance and user behaviour to improve our site
- Comply with legal obligations and protect our rights
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or serving you - strictly on a need-to-know basis and under confidentiality agreements. These may include hosting providers, analytics services, email delivery platforms, and payment processors.
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure server infrastructure, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
- Request portability of your data in a machine-readable format
To exercise any of these rights, contact us at privacy@spinflow.ai.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics data is retained in aggregated, anonymised form.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
Questions about our privacy practices? Contact us at privacy@spinflow.ai.